… But allow students to lead
It’s not about you.
I learned that early in this job, and I’ve been reminded of it often.
I would even advise you to put that phrase on your wall.
It would remind you that each time you get a complaint you should listen, but then make sure students talk to the complainer and resolve the problems themselves. It would remind you that when students make mistakes, you should offer suggestions but make sure the solutions for dealing with those mistakes come from them. And when there are problems on staff, it would remind you to offer your advice but make sure students are driving toward the resolution. Continue reading Advisers should teach, nudge, offer advice and listen