An FAQ on how to write an FAQ

Frequently Asked Questions alternative story format popular with reporters, readers

By Andy Bechtel

Readers of student media often have questions about things in the news. College journalists can provide answers using the “frequently asked questions” format.

Korie Dean, a reporter at The News & Observer in Raleigh, North Carolina, specializes in FAQ stories. She’s reported and written them about topics such as COVID restrictions, health insurance and bans on outdoor burning.

“You might find yourself asking questions about a new law that’s gone into effect, a confusing term that’s related to the news of the day, a viral post on social media or just about anything else,” says Dean, a 2021 graduate of the journalism school at UNC-Chapel Hill. “Those topics make for fantastic FAQs, because they’re things people undoubtedly have questions about and will be searching (literally searching on Google — SEO is key!) for answers on.”

So when should you try a FAQ, and how do you put one together? Here’s what you need to know.

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Training students how to report on mental health

College media is in a prime position to be at the forefront of reporting responsibly on mental health

By Ben McNeely

NC State was reeling. Students were stunned, parents were worried, and administrators were trying to respond.

My alma mater, NC State University, went through hell last academic year.

Fourteen students died, seven of which were deaths by suicide. In April, two students took their own lives within a 24-hour period.

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‘The Journalism Salute’

Podcast highlights people who believe in journalism

A Q&A with Mark Simon

What is your podcast about? Why?

My podcast, The Journalism Salute, is a journalism appreciation podcast. It’s meant to show

    1. That working in journalism is a great career path.
    2. There are so many different options someone could pursue.
    3. That journalists are NOT the enemy of the people.

I do 30-35 minute interviews with journalists about who they are and what they do. It’s their platform to talk about the backstory- the how and why behind what they do.

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Why I asked my students to Google me

An activity for the first week of class or before the first staff meeting

By Erin Olson

In the first five days of class, a crucial window for building relationships with my new students, I did something that other educators might consider bold. I asked my students to Google me and make inferences about the year we would have together. Realizing this is something they were likely to do anyway, I wanted to witness firsthand how they searched, how they shared what they found, and if they believed the information they encountered. 

In just a few minutes, students discovered a little bit about me, and I discovered a lot about their ability to effectively look for information online. 

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Weathering the storm

Strategies for sustaining student media in times of crisis

By Patti Piburn and Kim Lisagor Bisheff 

Abstract

Student reporters in KCPR, using remote technologies, continued producing and broadcasting live news on-air throughout the pandemic and during subsequent disruptions. This qualitative case study examines the remote strategies adopted by the station in the lockdown to determine what should remain, with two goals in mind: keeping broadcast student media going in a future crisis and better equipping journalism graduates. Semi-structured interviews with graduates who were part of the radio news team before, during and after the pandemic reveal that they acquired and refined crucial soft skills during their remote student media experience. The graduates report that their experience equipped them for a “new normal” in the workplace. They described gaining such soft skills as confidence, resilience and adaptability as well as improved organization, communication and collaboration. While in-person reporting is preferred, blending remote work, and the technologies that support it, into student media makes the organization more resilient and better prepares students for transformed newsrooms. Continue reading “Weathering the storm”

Legal analysis: Supreme Court takes on fair use

Court will consider whether painting made from photo is lawful

By Carolyn Schurr Levin and Gillian Vernick

Fair use is a term that is thrown around often — and often improperly. Students may say, “I can use that photo because I know the person who posted it,” or “this song was on TikTok so it’s fine to quote the lyrics.” In both of these examples, the students rely (incorrectly) on the woefully misunderstood concept of fair use.

On Oct. 12, 2022, the U.S. Supreme Court will have a chance to clarify the fair use doctrine when it hears the case of Andy Warhol Foundation for the Visual Arts, Inc. v. Goldsmith. This will be the first time the Supreme Court considers a fair use defense applied to a photograph (although last year the Court decided Google v. Oracle, a fair use dispute concerning computer code).

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Research (Vol. 59): Maintaining and Framing Social Media

A Multi-Method Examination of Award-Winning Student Newspaper Tweets

Emily A. Dolan
Slippery Rock University

Brittany L. Fleming
Slippery Rock University

Abstract: The current study examined how award-winning student newspapers used social media to maintain relationships with their audiences. We employed quantitative methods to examine 26,388 tweets for the presence of relational maintenance strategies. We then employed a qualitative analysis to understand how tweets featuring high levels of these strategies attracted audience engagement. Findings suggest that student newspapers employ relational maintenance strategies in their posts. Within each of these strategies, we identified patterns in the types of tweets that attracted high levels of user engagement. Broadly, our findings suggest that these strategies should not be centered on maintaining the relationships between audiences and newspapers, but instead should be centered on maintaining relationships between audiences and their university communities. We use these findings to propose a list of social media best practices for student newspapers and advisors. Continue reading “Research (Vol. 59): Maintaining and Framing Social Media”

CMR Research Annual Vol. 58 is available

Back it up with data…

From the editor: I saw a photo of an adviser colleague on social media recently, proudly sporting a t-shirt that proclaimed “I BACK IT UP WITH DATA.” This year, College Media Review continues to uphold this sentiment by releasing Volume 58 of the print Research Annual of CMA’s flagship journal.

This past year’s scholarly publications have been compiled into a hard copy as a print-on-demand volume that can be purchased here for $5.

It features a publication by Katherine Fink of Pace University in a study titled “Freedom of Information in College: How Students Learn to File Public Records Requests.” Fink uses a qualitative approach to delve into the process of filing FOI requests and using those results to advance student reporting.

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Research (Vol. 58): What’s in an Editorial Frame?

How Award-Winning Student Newspaper Editorials Framed COVID-19

By Brittany L. Fleming
and Emily A. Dolan
Slippery Rock University

Abstract: The current study explored the content of initial COVID-19 editorials from award-winning student newspapers across the country in an effort to understand how these editorials framed the issue. Using both qualitative and quantitative analyses, we found that top student newspapers framed the issue largely around morality and economic issues. Other frames were also employed (e.g., conflict), albeit to a lesser extent. Our analyses also provide details on the common language editorials employed within each frame and how frames were strategically employed across editorials. Our discussion provides an in-depth analysis of the structure of initial COVID-19 editorials and a framework for editorial reporting on crises in the future is proposed. Continue reading “Research (Vol. 58): What’s in an Editorial Frame?”

Survey: College media continue despite pandemic

‘State of College Media’ survey results.

Special to College Media Review

Ninety-four percent of college media outlets continued production during the COVID-19 pandemic amid campus shutdowns and restructuring operations to work virtually, according to the results of CMA’s 2020 benchmarking survey.

The fourth annual “State of College Media” survey provides a snapshot of what college media operations face and also identifies industry trends. Approximately 135 CMA members nationwide completed the survey, which was distributed electronically on June 4, 2020.

The survey was sent to all 635 CMA members. This yielded a 44% open rate and a 34% click through rate. A follow-up reminder on June 16 had a 41% open rate and a 20% click through rate. Results were released on June 26, 2020. With a total of 135 members participating, the overall response rate is 21%.

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